Data Deletion Policy
Last updated: March 20, 2026
At PPK Technology ("Company," "we," "our," or "us"), we respect your right to control your personal data. This Data Deletion Policy explains how you can request the deletion of your data from our mobile applications, websites, and services (collectively, the "Services"), and what happens when such a request is processed.
This policy applies to all PPK Technology applications and services, as well as applications we develop and maintain on behalf of our clients.
1. Your Right to Data Deletion
You have the right to request the deletion of your personal data that we have collected and stored. This right is supported by various data protection regulations, including:
- General Data Protection Regulation (GDPR) — Right to Erasure (Article 17)
- California Consumer Privacy Act (CCPA) — Right to Delete
- Other applicable privacy laws in your jurisdiction
We are committed to honoring valid deletion requests in accordance with these regulations and our own privacy commitments.
2. What Data Can Be Deleted
Upon a valid deletion request, we will delete the following categories of personal data (where applicable):
a. Account Information
- Username and display name
- Email address
- Phone number
- Profile photo and avatar
- Account preferences and settings
b. User-Generated Content
- Posts, comments, and messages
- Uploaded files, images, and documents
- Form submissions and survey responses
- Custom configurations and saved items
c. Activity and Usage Data
- Browsing history within our Services
- Search queries
- Feature usage logs
- Interaction data and analytics tied to your identity
d. Communication Records
- Support tickets and chat history
- Email correspondence (upon request)
- Feedback and reviews submitted
e. Technical Data
- Device identifiers linked to your account
- IP address logs associated with your profile
- Push notification tokens
3. Data That May Be Retained
Certain data may be retained even after a deletion request due to legal, regulatory, or legitimate business requirements:
a. Legal Obligations
- Transaction records required for tax, accounting, or audit purposes
- Data necessary to comply with legal proceedings, court orders, or government requests
- Records required by financial regulations
b. Fraud Prevention and Security
- Information necessary to prevent fraud, abuse, or violations of our Terms of Service
- Security logs required to protect our Services and users
- Data related to ongoing investigations
c. Aggregated and Anonymized Data
- Statistical data that has been fully anonymized and cannot be linked back to you
- Aggregated analytics that do not identify individuals
d. Technical Limitations
- Data that exists in backup systems (deleted according to backup rotation schedules, typically within 90 days)
- Cached data (automatically purged within normal cache expiration periods)
e. Third-Party Obligations
- Data shared with third parties prior to your deletion request may be subject to their retention policies
- We will make reasonable efforts to notify relevant third parties of your deletion request
4. How to Request Data Deletion
a. Email Request
Send a data deletion request to:
📧 Email: app@ppkapptech.com
Subject Line: Data Deletion Request — [Your Name / App Name]
Include the following information:
- Your full name
- Email address associated with your account
- The specific application(s) or service(s) for which you are requesting deletion
- Any relevant account identifiers (username, user ID, etc.)
- A brief description of your request
b. In-App Request (Where Available)
Some of our applications provide a built-in data deletion feature:
- Navigate to Settings or Account
- Select Privacy or Data Management
- Choose Delete My Data or Request Account Deletion
- Follow the on-screen instructions to confirm
c. Written Request
You may also send a written request to:
📍 Address:
PPK Technology
Lake Mary, Florida, USA
5. Verification Process
To protect your privacy and prevent unauthorized deletion requests, we will verify your identity before processing your request:
a. Verification Methods
- Email Verification: We will send a confirmation email to the address associated with your account
- Account Authentication: You may be asked to log in to verify ownership
- Identity Confirmation: For sensitive requests, we may request additional verification (e.g., government-issued ID, matching personal details)
b. Authorized Agents
If you are submitting a request on behalf of another person:
- Provide written authorization from the data subject
- Include proof of your authority to act on their behalf
- We may contact the data subject directly to confirm the request
6. Processing Timeline
We are committed to processing data deletion requests promptly:
Acknowledgment: Within 3 business days of receiving your request.
Verification: 1–5 business days (depending on verification method).
Processing: Within 30 calendar days of verification.
Confirmation: Sent upon completion of deletion.
Extended Timeline: In complex cases or high-volume periods, processing may take up to 45 calendar days. We will notify you if an extension is needed and provide the reason.
Backup Purge: Data in backup systems will be deleted according to our backup rotation schedule (typically within 90 days).
7. Effects of Data Deletion
Please be aware of the following consequences before requesting data deletion:
a. Account Termination
- Full data deletion typically requires account closure
- You will lose access to the associated account and Services
- Account recovery will not be possible after deletion is complete
b. Loss of Data and Content
- All user-generated content will be permanently removed
- Purchase history, saved preferences, and customizations will be lost
- Any in-app purchases, credits, or virtual items may be forfeited (unless prohibited by law)
c. Service Disruption
- Active subscriptions should be cancelled before requesting deletion
- You will no longer receive communications, updates, or support for the deleted account
- Shared content or collaborative data may be removed from shared spaces
d. Irreversibility
- Data deletion is permanent and cannot be undone
- We cannot recover deleted data once the process is complete
- Consider downloading or exporting your data before submitting a deletion request
8. Data Export (Right to Portability)
Before requesting deletion, you may request a copy of your data:
- Send an email to app@ppkapptech.com with the subject line: Data Export Request
- We will provide your data in a commonly used, machine-readable format (e.g., JSON, CSV)
- Data export requests are typically processed within 30 days
9. Deletion for Specific Applications
If you use multiple PPK Technology applications or services, please specify which applications your deletion request applies to:
- All PPK Technology Services: Complete deletion across all our applications
- Specific Application(s): List the application name(s) for targeted deletion
- Website Only: Deletion of website account data only
For applications developed by PPK Technology on behalf of third-party clients, deletion requests should be directed to the respective application owner. We will assist in facilitating the request where applicable.
10. Children's Data
If you believe we have collected data from a child under the age of 13 (or applicable age of consent in your jurisdiction), please contact us immediately. We will:
- Prioritize the deletion request
- Process it within 48 hours of verification
- Take steps to prevent future collection
11. Third-Party Integrations
Our Services may integrate with third-party platforms (e.g., social login, analytics, payment processors). Please note:
- We will delete data within our systems
- Data shared with third parties is subject to their privacy policies
- You may need to submit separate deletion requests to third parties
- We can provide a list of third parties with whom your data may have been shared upon request
12. Denial of Deletion Requests
In certain circumstances, we may be unable to fulfill a deletion request. Reasons include:
- Inability to verify your identity
- Legal obligation to retain the data
- Data required for ongoing legal proceedings
- Data necessary to complete a transaction you requested
- Data needed for security or fraud prevention purposes
- The request is excessive, repetitive, or manifestly unfounded
If we deny your request, we will:
- Notify you of the denial in writing
- Explain the reason(s) for the denial
- Inform you of your right to appeal or lodge a complaint with a supervisory authority
13. Updates to This Policy
We may update this Data Deletion Policy from time to time. When we do:
- We will update the "Last updated" date at the top
- Material changes will be communicated through our Services or via email
- Continued use of our Services after changes constitutes acceptance
14. Contact Us
For any questions about this Data Deletion Policy or to submit a deletion request:
PPK Technology
📧 Email: app@ppkapptech.com
🌐 Website: https://ppkapptech.com
7131 Business Park Ln
32746, Lake Mary
Florida, USA
For legal inquiries: admin@ppkapptech.com
Response Time: We aim to respond to all inquiries within 3 business days.
15. Related Policies
For more information about how we handle your data, please review:
PPK Technology is committed to transparency and respecting your data rights. We will process all valid deletion requests in accordance with applicable laws and our commitment to your privacy.